Welcome to ISSORA. These Terms of Service (“Terms”) govern your use of our website, products, systems, and services (“Services”), provided by ISSORA (“Company”, “we”, “our”, or “us”).
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.
1. Services Provided
ISSORA provides digital growth solutions for local businesses, including but not limited to:
• Review generation and automation systems • Google Business Profile optimization • Missed-call text back and AI receptionist tools • CRM setup and automation workflows • Branding, web design, and digital strategy • Lead management and customer communication tools
We may modify, enhance, suspend, or discontinue any portion of our Services at any time without prior notice.
2. Use of Services
By using our Services, you agree to comply with all applicable laws and regulations, including but not limited to:
• A2P 10DLC messaging compliance • TCPA (Telephone Consumer Protection Act) • CAN-SPAM Act • Google’s review and content guidelines • Data protection and privacy laws
If you use our platform or Services to send SMS or other messaging communications:
• All message recipients must explicitly opt-in • Opt-in records must be verifiable • Marketing messages must include opt-out instructions such as “Reply STOP to unsubscribe” • You must disclose “Message and data rates may apply” • Message frequency must match what was communicated at the time of opt-in
We do not guarantee delivery of messages. Carriers and gateway providers are not responsible for delayed or undelivered messages.
4. Client Responsibilities
You agree to:
• Provide accurate information and lawful contact lists • Use our Services ethically and in compliance with industry standards • Obtain necessary permissions from your customers before sending messages • Avoid any misuse that could result in carrier blocks, suspensions, or legal violations
5. Payment Terms
Payments for ISSORA Services are due as stated on your invoice or agreement. You agree that:
• All payments must be made on time • Late payments may incur fees • We may suspend or terminate service for non-payment • Some services may be non-refundable unless otherwise stated
Ownership of any digital assets (websites, designs, branding, workflows, campaigns) transfers only after full payment is received.
6. Intellectual Property
All materials created by ISSORA — including branding, campaigns, automations, copy, websites, and systems — remain ISSORA’s intellectual property until paid for in full.
System frameworks, proprietary methods, and automation structures always remain the intellectual property of ISSORA and are licensed for use, not sold outright.
7. Confidentiality
Both parties agree to keep confidential any proprietary business information shared throughout the engagement, unless disclosure is required by law or permitted in writing.
8. Limitation of Liability
ISSORA provides all Services “as is” without warranties of any kind. ISSORA is not liable for:
• Loss of revenue • Business interruptions • Damages resulting from misuse • Issues related to third-party integrations, carriers, or platforms
Your use of our Services is at your own risk.
9. Termination
We reserve the right to suspend or terminate Services if:
• You violate these Terms • You misuse messaging systems • Your account becomes delinquent • You engage in unlawful or unethical behavior
Upon termination, you must discontinue use of ISSORA systems, materials, and confidential information.
10. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.
11. Changes to These Terms
We may update or modify these Terms at any time. Updated Terms will be posted on our website with a revised effective date.
12. Contact Us
For questions regarding these Terms, contact us at:
