ISSORA (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our systems, or engage with our services, including review automation, Google Business Profile optimization, AI receptionist tools, and related digital solutions.
By using our website or services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, business name, and any information you submit through forms on our website.
Marketing Data: Information submitted when opting in to receive SMS, email, or other marketing communications.
Usage Data: Pages visited, actions taken, IP address, device information, browser type, time stamps, and referral data.
Communication Records: Messages, calls, and emails exchanged through our platform, including SMS and AI-assisted conversations.
2. How We Use Your Information
We use the collected information to:
• Provide and manage ISSORA services • Personalize your experience • Communicate with you via SMS, email, or phone • Send marketing messages (with your consent) • Improve website performance and service offerings • Maintain compliance with legal and regulatory requirements
3. SMS Marketing & Compliance
If you opt in to receive SMS messages from ISSORA:
• You may receive messages related to service updates, reminders, marketing, or customer support • Your consent to receive SMS messages is not required to purchase any services • Message frequency may vary • Message and data rates may apply • You may opt out at any time by replying “STOP” • For help, reply “HELP” or contact us at [email protected]
SMS Data Privacy: We do not share your SMS consent or opt-in data with any third parties except trusted providers involved in delivering text messaging services.
4. How We Share Information
We do not sell your personal information.
We may share your information with:
• Service Providers (SMS platforms, CRM tools, AI systems) under confidentiality agreements • Regulatory authorities when required by law • Aggregators and SMS providers solely for message delivery
We do not share personal data with unrelated third parties for their own marketing.
5. Cookies & Tracking Technologies
ISSORA may use cookies, analytics tools, and tracking technologies to:
• Improve site functionality • Analyze site traffic • Personalize user experience
You may manage cookie preferences through your browser settings.
6. Data Security
We maintain industry-standard technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure.
7. Your Rights
You may request to:
• Access or update your personal information • Unsubscribe from marketing communications • Request deletion of your data (within legal limits)
